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Quality Inn

Quality Inn in Newport, TN offers down-to-earth rooms, indoor pool, free hot breakfast, and LGBTQ+ friendly atmosphere. Rated 3 stars with 805 reviews.

1010 Cosby Hwy, Newport, TN 37821, United States View on map
6/10
Average Based on 807 recent guest reviews
What recent guests emphasize

A straightforward budget option with improving facilities

Recent guests note a mix of renovations and older features, highlighting clean rooms, friendly staff, and a quiet location, balanced against some lingering issues and varied service experiences.

Guests often praise

  • Clean and spacious rooms with some recent updates like new carpet and paint.
  • Friendly and helpful staff, especially noted at the front desk and maintenance.
  • Indoor heated pool and hot tub maintained well, creating a relaxing atmosphere.
  • Free hot breakfast buffet with a good selection including waffles and pastries.
  • Quiet and safe location near the highway, convenient for travelers.

Worth knowing

  • Property is mid-renovation, so some areas like hallways and lights feel outdated or in need of improvement.
  • Mixed reports on cleanliness due to isolated incidents; some guests encountered pests and maintenance issues.
  • Exterior appearance and signage may appear worn or hard to find, which can be off-putting at first glance.
  • Some noise from outside and occasional loitering around the property reported by a few guests.
  • Pool was occasionally closed during stays; availability may vary depending on renovations.

Best for

  • Budget travelers seeking straightforward accommodations with essential amenities.
  • Guests who prioritize indoor pool access and free breakfast.
  • Road travelers and those needing a convenient stop near the highway.
  • LGBTQ+ friendly visitors looking for an inclusive, welcoming environment.
  • Pet owners, since pets are allowed for a reasonable fee.
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About this property

Welcome to Quality Inn

Quality Inn is a straightforward, budget-friendly hotel located at 1010 Cosby Hwy in Newport, Tennessee, making it convenient for travelers passing through or visiting the area. The property features basic but functional accommodations, with rooms described as clean and recently updated in places, including new carpet and paint in some areas. Guests should expect practical furnishings, comfortable beds, and amenities such as flat-screen TVs and reliable housekeeping.

The hotel offers a modest range of facilities, including an indoor heated pool and hot tub, both maintained to a clean standard according to guest feedback. A free hot breakfast buffet is available each morning, with standard options like make-your-own waffles and microwaveable sandwiches, providing a simple start to the day. The atmosphere is quiet for the most part, especially in rooms near the pool area, though the exterior and hallways show signs of wear and ongoing renovations.

Reviews reflect a mixed experience, with some guests noting a friendly and helpful staff, while others mention occasional issues such as outdated fixtures or sporadic cleanliness concerns. The hotel is LGBTQ+ friendly and pet-friendly for an additional fee, suggesting an inclusive environment. It sits near several local dining options, including Waffle House, Applebee’s, and Cracker Barrel, adding convenience for guests seeking nearby meals outside the property.

Arrivals can check in from 3:00 PM with checkout by 11:00 AM. The hotel’s setting off a highway provides easy access for travelers, though the exterior appearance and signage might lead to first impressions that differ from the rooms and amenities inside. Suitable for visitors looking for affordable lodging with essential comforts rather than luxury, Quality Inn appeals to budget-conscious guests and those seeking a no-frills stay in Newport.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

WM
Wil Maring Apr 20, 2026
10

We had a totally great experience here. Don’t be scared off by the rough look of the exterior or inner hallways. Our room was nicely renovated, spacious, with all the amenities. Swimming pool, hot tub. Marble floors and tile counters and thicker towels and good pillows. The flat TV was giant and great cable package. The staff were so helpful and sweet, a friendly mix of locals and Indian owners. They are working round the clock to bring this former Holiday Inn back up to par with other nice motels, after years of neglect. The sweet Indian lady I spoke to upon leaving said that next time when we stay with them she will cook us an East Indian meal. We will definitely be back since we travel i40 often.

JH
Jason Holt Apr 11, 2026
10

Roach crawled on wife while in bed. 5/5 would stay here again. Edit: forgot about cum rag we found upon entry.

TR
Thriftkings Resale Apr 02, 2026
8.0

All and all it was a good stay. Our room was by the pool inside on the bottom floor and it was peaceful and quite, can see why some guest say it was creepy just because the lights and inside could use some updating. the lady that checked us in was super awesome and moved us immediately to a new room because the first room was small and had no TV because it looked like someone had stole it or it had been broken but nobody had ever replaced it. The room and bathroom was very clean smelled like a hint of stale smoke but didn't bother us. We have seen and stayed in far worse hotels. Didn't see any bugs or anything so that's a plus. Bed sheets and beds were in good shape. The only other down fall is that you have to let the hot water run for a minute or 2 because there is alot of Sulphur in the water so it will come out brownish at first but if you let the water run and don't immediately think something is wrong then it will go back crystal clear. I think if the hotel just had a little updating in a few spots it would be a 5 star rating hotel experience for every guest but it's hard to please everyone anyway. Would stay here again if we are in the area.

JH
Jo Hoover Mar 30, 2026
8.0

Rooms have been updated a little. It still isn't completely done, but it was clean, and the bed was definitely comfortable. The breakfast had a large room, and there is a good selection.

SC
Sarah Chapman Mar 29, 2026
10

We decided to get the room inside near the pool. It was nice! There were like three other renters so quiet. Maintenance helped when needed fast, housekeeping service was great and helpful. Pool and jacuzzi were clean and the plants near pool were clean and beautiful! Safe location near highway. Thanks again from Detroit.

JD
Jordan Drake Mar 22, 2026
8.0

I was impartial about this place. It seems like they were remodeling or maybe just opening. There was no sign out front, so it was hard yo find. The lady at the counter was outside smoking when we walked in. She finished her cigarette and then came in to greet us. I'm a smoker, customers before cigarettes. The room wasn't bad but there were people just hanging around outside. It was odd. Once we figured out how to get to the pool, we were disappointed. It was obscenely hot in the pool area. The pool water was like bath water but the room had to be close to 90 degrees. The price i paid for the room wasn't bad. I can't be too upset over this. If I were to stay in this area again, i would probably check out one of the other hotels first before booking again.

AE
Angel Elaine Mar 07, 2026
8.0

Outside looks are deceiving. When we pulled in i was like what did i get myself into. Once in the hotel the pool area was very nice. Rooms are older, but still nice.. we sleep with the tv on our friends do not, so they said they heard people talking outside there room very early. But we did not. Staff could use refreshers on being more friendly. Not all of them but some. More updates and i think you would improve your ratings... I did however have issues with paying. We had two rooms paid cash for one. But my card was charged for both, and it took me 5 days to get my money back. Luckily i wasnt on a tight budget

BE
Billie Evans Feb 25, 2026
8.0

Decent! Hotel was almost empty. Desk person was friendly, told us the facility was under renovation. Our room was clean, beds were comfy. The place was very quiet because there were only a few guests. The pools were closed, but they looked inviting. The free breakfast was good... standard make your own waffles, microwaveable breakfast sandwiches, oatmeal, pastries. Within walking distance there's a Waffle House, Applebee's, Crackerbarrel.

MA
Mary Adams Feb 24, 2026
10

We love this place. Its affordable and has an indoor heated pool and hot tub. They actually keep the pool heated, not just the pool room. Room is clean, staff is friendly. Plus they allow pets for only 15 a night. The owners have really put effort into making this place inviting. Real plants in the courtyard where the pool is. Our room has new carpet and paint. Awesome place for the money, not sure why anyone would leave a one star review. Not sure what these folks leaving negative reviews for.

A
AliciaYPhoenix Feb 11, 2026
8.0

I am basing my rating off the price and convenience. It was a very good price. So it raised my rating. The front desk staff were very friendly. The only complaints about the room was that the beds were a bit hard and the toilet was a little noisy. We did not sleep badly though, so I wasn't concerned about it. It had a little bit of a warn out feel to it, but was definitely clean. The only thing we had an issue with was breakfast. It was free, but the waffle maker didn't countdown and the juices were not available. The coffee was good and the fruits were fairly fresh so we're not too upset. All in all, I give it at least a 4 star because for the price, it was very good. I've stayed at much worse hotels that charged much more. So if you need a quick stop for the night cause you got stuck in the Smokeys, it's a good place to go. Didn't try the pool, but it looks nice.

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